Terms of service

Effective Date: [Dec 5, 2024]

Welcome to Khwaab.pk! By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.

1. Introduction

Khwaab.pk is an online store specializing in hoodies, sweatshirts, and t-shirts. By using this website, you acknowledge that you have read, understood, and agree to these Terms of Service. If you do not agree with these terms, please refrain from using our website.

2. Eligibility

  • You must be at least 12 years old or have parental/guardian consent to use our website.
  • You agree to provide accurate and up-to-date information when creating an account or making a purchase.

3. Use of Website

  • You agree to use the website only for lawful purposes and in accordance with these terms.
  • You are prohibited from:
    • Attempting to gain unauthorized access to the website or its servers.
    • Using the website for fraudulent or harmful activities.
    • Copying, modifying, or distributing any content from the website without our permission.

4. Products and Services

  • Availability: Products are subject to availability and may be discontinued without notice.
  • Accuracy of Information: While we strive to ensure product descriptions and pricing are accurate, errors may occur. We reserve the right to correct inaccuracies and cancel orders if necessary.
  • Pricing: All prices are in PKR and inclusive of applicable taxes unless stated otherwise.

5. Order Process

  • Order Acceptance: Your order is considered accepted only when you receive a confirmation email from us.
  • Cancellations: We reserve the right to cancel any order due to stock unavailability, payment issues, or errors in product details.

6. Shipping and Delivery

  • Shipping times are estimates and may vary due to external factors.
  • Khwaab.pk is not responsible for delays caused by courier services or other third parties.

7. Returns and Refunds

Our Returns and Refund Policy governs all returns and exchanges. 

8. Intellectual Property

  • All content on Khwaab.pk, including text, images, logos, and graphics, is our intellectual property.
  • You may not reproduce, distribute, or use our content without written consent.

9. Limitation of Liability

  • Khwaab.pk is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the purchase price of the product in question.

10. Privacy

  • Your use of our website is subject to our Privacy Policy. Please review it to understand how we collect and use your information.

11. Changes to Terms

  • We reserve the right to modify these Terms of Service at any time.
  • Changes will be effective immediately upon posting on the website.

12. Governing Law

These terms are governed by the laws of Pakistan. Any disputes will be subject to the exclusive jurisdiction of the courts of Pakistan.

13. Contact Us

For questions about these Terms of Service, please contact us at:

  • Email: mail.khwaab.pk@gmail.com
  • Phone: 0301-028 9999
  • Address: Building # 5, Mohlanwal Stop, Main Multan Road, Lahore

Thank you for choosing Khwaab.pk! Your trust and satisfaction are our top priorities.